Privacy Policy

1. Introduction

At RPMPIECES, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your information when you use our website.

By using this site, you agree to the practices described in this policy.

2. Collection of Personal Information

We collect the following personal information when you use our website:

• Personal Identification Information: Name, address, phone number, email address, etc.
• Payment Information: To process your orders (this information is secure and not stored by our site).
• Browsing Data: Technical information related to your browsing on our site, such as your IP address, browser, device, and browsing preferences.
• Cookies: We use cookies to enhance your browsing experience. This information is used to remember your preferences and optimize our site based on your habits.

3. Use of Personal Information

The personal information we collect is used for the following purposes:

• Order Processing: We use your information to process your purchases and deliver your products.
• Customer Service: To respond to your inquiries and provide assistance as needed.
• Site Improvement: To personalize your experience and improve our website based on your preferences.
• Communication: To send you information related to your orders, promotions, updates, or other relevant information about our products and services.

4. Sharing of Information

We are committed to not selling, trading, or transferring your personal information to third parties without your consent, except in the following cases:

• Service Providers: We may share your information with third-party service providers to perform functions related to the operation of our site (such as payment processing and delivery).
• Legal Compliance: We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations or protect our rights.

5. Information Security

We implement technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive data, such as payment information, is transmitted via a secure SSL (Secure Sockets Layer) connection to ensure its confidentiality.

6. Cookies

We use cookies to enhance the functionality of our site. A cookie is a text file placed on your device when you access our site. Cookies help us provide a personalized experience and analyze usage trends. You can configure your browser to refuse all cookies or to notify you when a cookie is sent. However, some features of our site may not function properly if you disable cookies.

7. Rights of Access and Control

In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canadian data protection legislation, you have the right to:

• Access the personal information we hold about you.
• Rectify any inaccurate information.
• Request the deletion of your personal information, subject to legal retention obligations.
• Withdraw your consent for the collection of your information, although this may affect our ability to provide certain services.

To exercise these rights, please contact us at the following address: info@rpmpieces.ca.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

9. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be published on this page, and the date of the last revision will be indicated below.

10. Governing Law

This Privacy Policy is governed by the laws of Canada, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA).

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at the following address:

• Email: info@rpmpieces.ca
• Phone: 418 561-0709

Last updated: 2025-01-12