RPM Pièces Customer Service

Need help with an order, shipping information or part compatibility? Our team is available 7 days a week to assist you. Use the form below or contact us directly.

Contact Information

• Email: info@rpmpieces.ca
• Phone: 418 561-0709
• Hours: 7 days a week, 9 AM to 5 PM (Quebec time)

For an Existing Order

Please include the following information for faster service:

• Order number (e.g. LNZZTUYWH)
• Full name and phone number
• Shipping address on the order

To Identify the Correct Part

Please include as much detail as possible:

• Brand and model (Craftsman, Husqvarna, MTD, Murray, Ariens, etc.)
• Model / type / engine code
• Description of the issue
• Clear photos attached through the form

Response Time

• Messages answered within 24–48 hours.
• Phone support available every day from 9 AM to 5 PM.

Shipping

All orders ship from Beauport (Quebec). Tracking email sent when available.

Important Information

• Never send credit card information by email.
• For urgent requests, add “URGENT” in the subject line.